We accept most major insurance plans from Aetna, Anthem/BCBS, Cigna, and Optum/UnitedHealthcare.

We also provide documentation called Superbills for clients seeking Out-of-Network reimbursement.

It is the client or paying party’s responsibility to submit Superbills for reimbursement to their insurance provider in these instances.

We accept credit or debit cards, cash, and checks for private pay clients.

Our practice does require a card on file to charge for any late cancellation or no-show fees when applicable, but the listed forms of payment are accepted outside of these instances.

If billing insurance, a credit or debit card kept on file is required to cover copays or coinsurance.

Sessions canceled within 24 hours of the start time will be charged a $45 late-cancellation fee.

In the event of a no-show or cancelation after the start time of a session, the full rate of the session will be charged.

Please note: insurance does not cover the cost of these charges. Additionally, private pay clients receiving a reduced rate will be charged the full rate in the event of a no-show or cancelation after the start time of a session, not the reduced rate.

Cancellations for inclement weather will not be charged as a late cancellation. Clients are encouraged to utilize virtual sessions in these instances, but not expected. Safety is our top priority.

When coming in person, the Water St. Parking Deck is the best place to park. Free 4-hour parking is available, but pay attention to the signs indicating free parking vs. permit parking.

Other free parking options are available around downtown Harrisonburg. Read more about locations here.